This Chinese eatery is going viral for its savage replies

Team Udayavani, Apr 2, 2021, 11:52 AM IST

Source: Facebook

The Oriental Express, a Chinese eatery in Leeds is gaining the attention of people on the internet with its sharp responses to shallow reviews.

The restaurant has a five-star rating on JustEat but it also has a number of negative reviews and ratings. Alice Cheung, the restaurant owner is getting all the attention for her savage replies to customer reviews.

Below are some of the savage responses by the 50 y/o restauranteur.

The Oriental Express takeaway in Pudsey has the best responses to negative reviews pic.twitter.com/P72EGJvXID

— Michael | 麦克儿 (@mpwoodhead) March 29, 2021

If you want to order they're on Just Eats [UK only] https://t.co/0VpUDfETaL pic.twitter.com/Wm4MnbBD6f

— Michael | 麦克儿 (@mpwoodhead) March 29, 2021

There was also an instance where a customer questioned why the restaurant hadn’t adjusted its estimated delivery time on Saturday night, to which Alice replied, “We looked into our crystal ball but it gave no indication as to just how many orders the public was going to place on Saturday night between 5 and 9 pm.”

Another reply read, “I’m sorry the food was not good for you, you should cook your own. Thank you for your review.”

Alice took to the restaurant’s Facebook page to clarify that they don’t mean to be rude to the customers, “If you leave us silly reviews we’ll reply with something similar,” she wrote.

As the story of the restaurant went viral, it started receiving racist comments and bad rating on their Google business page.