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Uber announces 24×7 safety helpline in India

PTI, Aug 27, 2019, 4:04 PM IST

Bengaluru: On-demand ride-sharing company Uber announced the launch of a 24×7 safety helpline in India on Tuesday.

This is in addition to the in-app SOS button already available in the safety toolkit which allows riders to connect to law enforcement authorities in case of an emergency.

The new safety line would provide riders with the option to get in touch with Ubers safety team should they have an urgent, non-emergency issue during a trip such as reporting a co-passengers misbehaviour, a dispute with a driver or a break-down, a press release from Uber said.

“At the tap of a button, riders can immediately connect with Ubers response team in English and Hindi where trained representatives of the safety incident response team will be available 24×7.

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