KSRTC sued by woman for not halting at her stop; ordered to pay Rs 8,000
Team Udayavani, Sep 3, 2021, 12:57 PM IST
Bengaluru: Karnataka State Road Transport Corporation (KSRTC) was sued by a woman passenger for not halting at her stop and dropping her 400 metres away. The court ordered KSRTC to pay her a compensation of Rs 8,010 for the inconvenience caused.
It is said that the woman named Vijaya Bai, a resident of Urdigere Hobli boarded for Tumakuru from Bengaluru. She had informed the conductor that she wanted to get off at the HMT bus stop in Tumakuru. But the driver failed to stop the vehicle at HMT bus stop and halted 400 metres away from the spot.
However, the area was barricaded and she could not cross over to the other side of the road. She then had to take two autorickshaws by paying Rs 10 and Rs 50, respectively, to reach her destination.
Vijaya then called the KSRTC helpline for relief but as they did not help her, she approached the Tumakuru District Consumer Disputes Redressal Commission.
She filed a complaint against KSRTC for deficiency of service and on July 29, 2019, the consumer court ordered Tumakuru divisional controller of KSRTC to refund Rs 10 towards Vijaya’s auto fare and pay compensation of Rs 10,000 and litigation cost of Rs 5,000 along with interest.
KSRTC appealed against the verdict before Karnataka State Consumer Disputes Redressal Commission in Bengaluru and said the bus Vijaya travelled on was a non-stop passenger with limited stops and she could not request the bus to stop in the middle.
But judges of the state forum stated that the conductor had issued a ticket for HMT bus stop to Vijaya Bai and they dropped a woman passenger in the middle of the road which is not right.
On July 28, 2021, the judges reduced the compensation amount to Rs 5,000 and the litigation amount to Rs 3,000. They also ordered that Rs 10 will have to be paid to the woman passenger within 60 days of the order.
Udayavani is now on Telegram. Click here to join our channel and stay updated with the latest news.
Top News
Related Articles More
Frustration driving CM Siddaramaiah to speak against PM: Union Minister Shobha Karandlaje
BJP candidate K Sudhakar charged with bribery in Karnataka, Rs 4.8 crore cash confiscated
LS polls 2024: Nearly 13% voter turnout in first 2 hours of polling in Udupi-Chikmagalur Constituency
Cong will win majority of 14 seats facing elections in Karnataka, says Minister Parameshwara
Early Voting in Karnataka: 9.21% Turnout in 14 Constituencies
MUST WATCH
Latest Additions
2 Army personnel Injured, 2 terrorists neutralized in Baramulla gunfight
BJP’s Nadda accuses Congress of politicizing reservations for SCs and OBCs’
BJP’s Nadda accuses Congress of politicizing reservations for SCs and OBCs
6 people killed as wedding pandal catches fire in Bihar’s Darbhanga
Frustration driving CM Siddaramaiah to speak against PM: Union Minister Shobha Karandlaje