Man orders mouthwash on Amazon, receives a smartphone

Team Udayavani, May 17, 2021, 3:31 PM IST

A Mumbai-based man has stated that Amazon India delivered him a smartphone after he ordered a mouthwash on the e-commerce website.

Lokesh Daga, co-founder of the travel luggage company Nasher Miles said the address on the  delivered item was in his name but the invoice was in somebody else’s.

He claimed that Amazon mistakenly delivered him a Redmi Note 4 and he has raised the issue with them through an email to get the smartphone sent to its actual owner.

However, Mr Daga also added that he was unable to return the smartphone through Amazon app because of the company’s returns policy concerning consumable products.

Hello @amazonIN Ordered a colgate mouth wash via ORDER # 406-9391383-4717957 and instead of that got a @RedmiIndia note 10. Since mouth was in a consumable product returns are restricted and am unable to request for return via the app(1/2) pic.twitter.com/nPYGgBGNSR

— Lokesh Daga (@lokeshdaga) May 13, 2021

However on opening the package I can see that the packaging label was mine but the invoice was of somebody else's. I have emailed you as well to get the product delivered to the right person. pic.twitter.com/Ohabdk4BWp

— Lokesh Daga (@lokeshdaga) May 13, 2021

His tweet has received several interesting comments and Listerine India too had a hilarious response.

@lokeshdaga We wouldn’t want you to keep your oral health on hold, now would we? DM us your details so we can deliver what you won’t have to return.

— Listerine India (@ListerineIndia) May 15, 2021

Their service is like this only. I ordered a Nokia smartphone worth 10k and I received a Micromax powerbank in the package and someone else's name and address was on invoice. I provided amazon all the proof and everything but they didn't listened to me and I got cheated.

— Rehan Ansari (@Rehan93Ansari) May 14, 2021

Every seller pack its order with billing address and send it to amazon warehouse it's not possible where is the delivery package this phone was packed in

— Naveen Chaurasiya (@Im__NAVEEN) May 14, 2021